Support
Shipping & Returns
Delivery Areas & Times
We deliver across Bangladesh. Orders within Dhaka typically arrive faster than outside Dhaka. TODO: confirm exact delivery windows (e.g. 1-2 days inside Dhaka, 3-5 days outside Dhaka) for final copy.
Shipping Costs
TODO: Replace with final copy. Confirm flat-rate or zone-based shipping costs, and any free-shipping threshold.
Cash on Delivery & Payment
We accept Cash on Delivery (COD), bKash, and Nagad.
Return Window
TODO: Replace with final copy. Confirm the number of days customers have to request a return after delivery.
Return Process
TODO: Replace with final copy. Describe how a customer initiates a return (contact form, phone, etc.) and condition requirements for returned items.
Refund Method
TODO: Replace with final copy. Confirm whether refunds are issued via bKash/Nagad, bank transfer, or store credit, and typical processing time.
Contact
Questions about an order? Reach us via our Contact page.